Returns & Exchanges
At ROCKJAW, we stand by the quality of our jawline exercise gum and offer a 30-day satisfaction guarantee for all unopened and original-condition products. If you are not completely satisfied with your purchase, our streamlined return process ensures a quick and efficient resolution.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack the unused gum containers in their original packaging, ensuring the safety seals remain intact to qualify for a full refund.
- 3.Ship the Product
Affix the provided shipping label or use a tracked carrier of your choice to send the items back to our quality control warehouse.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
